A robot that welcomes your customers and talks about your business
A humanoid at the entrance of your store greets, guides, answers questions with your business information and becomes the photo your customers share. We program it with a custom script, an operator stays by its side, and we install it by the day or for a season.
3-day pilot from $6,900, with an operator and a custom conversation script.
What it's used for: customer-facing robots
Welcome and reception
At the entrance of a mall, a hotel or an office.
In-store guide
Points to aisles, stores, promotions and opening hours.
AI conversation
Answers questions about your products, in English or Spanish.
Product presentations
In dealerships and showrooms, then hands off to sales.
A welcome coffee
A rehearsed show number: the robot hands over a cup or a flyer.
Shareable photos
The moment your customers post on social media.
Where it works best
Malls and retail
Welcomes people at the entrance, points to stores and promotions, and poses for photos.
Dealerships and showrooms
Presents the product, explains its features and hands off to sales with the interest already identified.
Hotels and corporate lobbies
Welcomes visitors, guides them and answers the usual questions.
Banks, clinics and service offices
Manages the wait, explains procedures and hours, and frees staff for what needs a person.
Openings and seasons
A robot host for a store opening, the holiday season or a one-off campaign.
How we set it up
- Script and knowledge. What it has to say, which questions it answers and when it hands off to a person.
- Voice and personality. Your brand's tone, in English or Spanish, with its own name if you want.
- Routines. Greetings, gestures, photos and, if it helps, a rehearsed show number.
- Test and go-live. On-site rehearsal, route adjustments and battery time slots.
from $6,900 approx., before tax
An in-store pilot: 3 days with an operator and a custom conversation script.
Outside our coverage cities, travel and per diem are added. The formal quote comes in writing.
Quote my pilotThe robots for customer-facing roles
Lightweight humanoids that move among people and full-size humanoids for reception and guided tours. In the US we only offer models with an FCC authorization that predates the July 2026 rule.
| Model | Protection | Runtime | Payload | Price at origin (China) |
|---|---|---|---|---|
| Unitree R1 | not published | ≈1 h | ≈2 kg / 4.4 lb per arm | from $4,900 |
| Unitree G1 | not published | ≈2 h (9,000 mAh) | ≈2–3 kg / 4–7 lb per arm (EDU 3–4 kg) | from $13,500 |
| Unitree H2 | not published | ≈3 h (0.972 kWh) | 7 kg / 15 lb nominal per arm (15 kg peak) | from $29,900 |
Official Unitree spec sheets verified on Oct 14, 2026. Unitree list price at origin (China), before shipping, duties and sales tax; not a Ruway price.
Frequently asked questions
Does the robot really hold a conversation?
Yes, within what we teach it. We build a conversational layer with your business information (products, hours, promotions, FAQs) and a script for key moments. It answers by voice in English or Spanish and, when a question goes off topic, hands off to a person.
Can it serve a coffee or carry things?
As a show number, yes: the humanoid hands over a cup or a flyer in a programmed, rehearsed routine. We don't promise autonomous object handling. If you need plates carried all day, a table-service robot is a better fit, and we work with other brands too.
Does it work all day?
A lightweight humanoid has about one hour of battery, so we plan time slots with charging breaks, or two units taking turns.
Does it come with an operator?
Yes. One of our people is always near the robot: the manufacturer advises against operating it within one meter of groups of people, children or the elderly, and with customers around that's non-negotiable.
Does it record my customers?
The robot needs cameras and microphones to work, but we don't use facial recognition and we don't keep recordings unless you ask for it and it's disclosed with signage. Several states require everyone's consent to record conversations, and some regulate biometric data: we set it up for your state.
Try a robot host in your store
Tell us about your business, how many people you receive and what you want the robot to say. We'll propose the robot, the script and the pilot days.
- Reply within 24 business hours
- Written quote, no commitment
- Deployments in the US and Latin America